Data Deletion — Svakrama
| Field | Value |
|---|---|
| Document | UXF-LEGAL-DELETION |
| Version | 0.1 (draft for owner review) |
| Published at | https://app.svakrama.com/data-deletion |
| Operator | UNICUEBOX (sole proprietorship), Mumbai, India |
| Last updated | 12 October 2026 |
Version history
| Ver | Date | Change |
|---|---|---|
| 0.1 | 2026-10-12 | First draft by the Claude strategist session. Meta requires a Data Deletion Instructions URL or callback for apps using Facebook Login for Business; this page is the instructions URL |
Svakrama is operated by UNICUEBOX. This page explains how to have your data deleted, whichever way you came into contact with Svakrama.
If you have a Svakrama account
- Sign in at https://app.svakrama.com.
- Open Settings → General and choose Delete workspace to remove one workspace, or Security → Delete account to remove your whole account.
- Confirm by typing the workspace or account name. Deletion starts immediately: WABA access tokens are destroyed at once; flows, data stores, run logs, message history and short links are deleted within 30 days; encrypted backups age out within 35 days.
You can also e-mail accounts@unicuebox.com from your account e-mail address with the subject "Delete my Svakrama account". We verify the request and complete it within 30 days, confirming by e-mail.
If you connected a WhatsApp Business Account through "Connect with Facebook"
Disconnecting removes Svakrama's access and deletes the stored token:
- In Svakrama: Settings → WhatsApp → Disconnect.
- Or in Meta: Business Settings → Integrations → Connected apps → Svakrama → Remove, which revokes the token at Meta's side; Svakrama deletes its copy on the next webhook or within 24 hours.
Removing the app in your Facebook settings sends Meta's data-deletion request to Svakrama; we delete the connection data for that user and provide a confirmation code on the status page at https://app.svakrama.com/data-deletion/status.
If you are a customer of a business that uses Svakrama
The business you messaged controls your data; Svakrama processes it on that business's behalf. Ask the business to delete your data — it can do so in Svakrama for any record it holds about you. If you cannot reach the business, e-mail accounts@unicuebox.com with the WhatsApp number you used and the business name; we will forward the request to the business and, where the law requires, act on it ourselves within 30 days.
What we keep after deletion
Only what the law requires: invoices and GST records (8 years), and audit-log entries about the deletion itself (12 months). These contain no message content.
Contact
Grievance officer: Krsnaha Suthar, UNICUEBOX, Flat 106, Kadam Building, Veera Desai Road, Andheri West, Mumbai 400 053 · accounts@unicuebox.com · +91 70235 77624